Welcome to Brass Enclave! We care about your privacy and are committed to keeping your personal information safe. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it. By using our website and services, you agree to the practices outlined here.
What Information We Collect
We collect different types of information to provide a better experience for you. Here’s what we gather:
1. Personal Information
Name
Email address
Phone number
Billing and shipping addresses
2. Payment Information
Details of your purchases
Payment information (secured through trusted payment providers)
3. Website Usage Data
Pages you visit on our site
Time spent on each page
Links you click on
How you interact with our website
4. Cookies & Tracking Technologies
We use cookies to remember your preferences and improve your experience on our site.
Tracking technologies help us understand how you use our website and to show relevant ads.
5. Communication Data
Messages you send us, such as customer service inquiries or feedback.
How We Use Your Information
The information we collect helps us to:
1. Process Your Orders
Complete your purchases and deliver your products.
Send you order updates and confirmations.
2. Improve Your Shopping Experience
Optimize website performance.
Personalize your shopping journey.
3. Keep You Informed
Send newsletters and special offers (only with your consent).
Let you know about product updates and changes to our policies.
4. Enhance Security
Monitor for unusual activities to prevent fraud.
Keep our systems secure and protect your data.
How We Share Your Information
We value your privacy and do not sell your personal data. However, we may share it with trusted partners when needed:
1. Service Providers
We may share your data with third-party services that help us run our business, such as:
Payment processors
Delivery services
IT support
2. Legal Compliance
We may need to share your information to:
Follow the law or respond to legal requests.
Protect our company, customers, and employees.
3. Business Transfers
If we merge, acquire, or sell our business, your information may be transferred as part of the transaction.
How We Protect Your Data
Your security is our priority. Here’s how we protect your personal information:
Encryption: All sensitive data is encrypted to keep it safe.
Restricted Access: Only authorized personnel can access your personal data.
Regular Security Checks: We conduct regular security audits to ensure our systems are secure.
While we take every measure to protect your information, we recommend using strong passwords to further safeguard your data.
Your Privacy Rights
You have control over your personal data. Here’s what you can do:
1. Access & Update Your Data
Request a copy of your personal information.
Correct any inaccuracies.
2. Data Portability
Transfer your data to another provider in a commonly used format.
3. Limit Use of Your Data
Restrict how we use your personal information.
4. Withdraw Consent
Unsubscribe from marketing emails anytime by clicking “Unsubscribe” in our emails.
5. Request Deletion
Request to delete your personal information, subject to any legal requirements.
We use cookies to make your shopping experience better. Here’s how we use them:
Essential Cookies: Necessary for things like login and checkout.
Performance Cookies: Help us track how visitors use our site to improve it.
Advertising Cookies: Show you personalized ads based on your browsing.
You can manage or disable cookies through your browser settings. Note that some features may not work if cookies are disabled.
Third-Party Links
Our website may contain links to other websites. These sites have their own privacy policies, so we encourage you to read them before sharing your personal data.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted here, along with the updated effective date. Please check this page regularly to stay informed about how we protect your privacy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, feel free to get in touch:
